Refund Policy

Returns and Exchanges
The nature of handmade ceramics is that they have that human touch so no two items are exactly the same.  I strive to describe each piece as accurately as I can but due to factors that are out of my control such as the nature of clay and the occasional glaze chemistry's unpredictability in a firing, slight inconsistencies in size, color and finish will occur with every batch.
Please read my carefully written descriptions for each item before purchasing as I do not offer refunds due to change of mind.
If the product is damaged in transit or faulty I will offer a replacement or store credit.  Please allow me some time to replace your faulty product as I may not always have available stock.  
If you are really not satisfied with your purchase, please reach out and let me know by emailing me at and we can discuss a fair solution.
Please note that I will not accept returns 14 days after you’ve received your order.  
Customized orders cannot be returned or exchanged.
Sale or discounted items
Unfortunately sale or discounted items cannot be returned or exchanged.  
If an order is being returned, you will be responsible for paying your own shipping costs. 
Shipping costs are non-refundable.